Fees | Hiroo Online Clinic

Care and fee information

What the physician reviews

A physician conducts a video consultation and determines whether treatment is appropriate. When medically necessary, the physician reviews blood test results, considers nutrition, and provides continuing follow-up. Prescriptions vary according to the consultation findings.

Fees that apply across services

Initial consultation: 1,650 JPY / Follow-up consultation: 0 JPY
Delivery: 2,000 JPY refrigerated delivery for Mounjaro / 660 JPY standard delivery for all other medicines currently listed. If a test is needed, its details and fee are explained before it is performed.

How the initial total is calculated: The initial total is the medicine or product price in the table, plus the 1,650 JPY initial consultation fee, the applicable delivery fee (2,000 JPY refrigerated delivery for Mounjaro; 660 JPY standard delivery for all other medicines currently listed), and any medically necessary test explained and agreed in advance. The follow-up consultation fee is 0 JPY. If a table or product-specific note states that consultation or delivery is included, it is not charged again.

• Initial consultation 1,650 JPY; follow-up consultation 0 JPY
• Delivery: 2,000 JPY refrigerated delivery for Mounjaro / 660 JPY standard delivery for all other medicines currently listed
• All prices include tax

Medical weight management

Price
Mounjaro 2.5mg 2 pens 10,000 JPY
Mounjaro 2.5mg 4 pens (one-month supply) 17,800 JPY
Mounjaro 5mg 2 pens 16,000 JPY
Mounjaro 5mg 4 pens (one-month supply) 28,800 JPY
Mounjaro 7.5mg 2 pens  23,300 JPY
Mounjaro 7.5mg 4 pens (one-month supply) 42,500 JPY

Applicable delivery: 2,000 JPY refrigerated delivery.


* Because supply is limited, the requested quantity may not be prescribed even after consultation. Please contact the clinic on LINE in advance to check availability.

・Rybelsus
One-time purchase (one-month supply)* Monthly recurring 3-month recurring
Rybelsus 3mg 10,560 JPY 9,504 JPY 8,910 JPY/month
Rybelsus 7mg 18,513 JPY 16,662 JPY 16,390 JPY/month
Rybelsus 14mg 24,000 JPY 23,400 JPY 22,800 JPY/month

Applicable delivery: 660 JPY standard delivery. If the table or a product-specific note states that delivery is included, that note applies.

* Applicable delivery: 660 JPY standard delivery

Xenical 120mg
One-time purchase (one-month supply)* Monthly recurring 3-month recurring
11,000 JPY 9,900 JPY/month 9,167 JPY/month

Applicable delivery: 660 JPY standard delivery. If the table or a product-specific note states that delivery is included, that note applies.

Oral skin-care treatment

・One-time purchase
Medicine One-time purchase (one-month supply)*
Tranexamic acid 3,960 JPY
Isotretinoin 13,200 JPY(One-time purchase)
11,880 JPY(recurring purchase)
MSS DUO series
Vitamin C1000+B 2,592 JPY
Retinol Micelle 9,720 JPY
Wakasapri for Pro.
Vitamin C+D 5,832 JPY
Vitamin B 3,240 JPY
Multivitamin (fat-soluble) 3,672 JPY
GHS (glutathione peptide) 4,320 JPY
Heme iron 3,240 JPY
Zinc + copper 2,160 JPY
NMN 17,600 JPY

Applicable delivery: 660 JPY standard delivery. If the table or a product-specific note states that delivery is included, that note applies.

* Products may be purchased in your preferred combination.
* Choose a one-, three-, or six-month supply (one or three months for isotretinoin).

*Choose a one-, three-, or six-month supply.

・Acne plan
Plan Contents One-time purchase*
(one-month supply)
Recurring purchase*
10%OFF
Basic ・Vitamin B
・Multivitamin (fat-soluble)
6,912 JPY 6,221 JPY/month
Advanced ・Vitamin B
・Retinol Micelle
12,960 JPY 11664 JPY/month
Master ・Vitamin B
・Retinol Micelle
・Iron
16,200 JPY 14,580 JPY/month
Isotretinoin prescription* ・Isotretinoin20mg 13,200 JPY 11,880 JPY/month

Applicable delivery: 660 JPY standard delivery. If the table or a product-specific note states that delivery is included, that note applies.

* For one-time and recurring purchases, choose a one-, three-, or six-month supply; for isotretinoin, choose one or three months.

・Age-care plan
Contents One-time purchase*
(one-month supply)
Recurring purchase*
10%OFF
・NMN
・Vitamin C+D
・Vitamin B
・Heme iron
29,912 JPY 26,921 JPY/month

Applicable delivery: 660 JPY standard delivery. If the table or a product-specific note states that delivery is included, that note applies.

*Choose a one-, three-, or six-month supply.

Topical medicines

Medicine One-time purchase
Tretinoin0.05%,0.1% 5,500 JPY/item
Hydroquinone4% 4,400 JPY/item
Bepio Gel 2.5% 1,980 JPY/item
Bepio Lotion 2.5% 2,200 JPY/item
Zebiax Lotion 2% 1,100 JPY/item
Hirudoid cream/lotion 990 JPY/item

Applicable delivery: 660 JPY standard delivery. If the table or a product-specific note states that delivery is included, that note applies.

Eyelash growth medicine

Bimatoprost ophthalmic solution 0.03%
One-time purchase Monthly recurring 3-month recurring 6-month recurring
3,740 JPY/item 3,366 JPY/item 3,179 JPY/item 2,992 JPY/item

Applicable delivery: 660 JPY standard delivery. If the table or a product-specific note states that delivery is included, that note applies.

* Consultation and delivery included
* Includes 30 micro swabs

Seasonal allergy medicine

Loratadine 990 JPY/one-month supply

Applicable delivery: 660 JPY standard delivery. If the table or a product-specific note states that delivery is included, that note applies.

Medicated patch

LOQOA Tape 660 JPY/pack of 7

Applicable delivery: 660 JPY standard delivery. If the table or a product-specific note states that delivery is included, that note applies.

AGA

Finasteride 1mg
One-time purchase* Monthly recurring 3-month recurring 6-month recurring
3,850 JPY 3,795 JPY/month 3,740 JPY/month 3,685 JPY/month

Applicable delivery: 660 JPY standard delivery. If the table or a product-specific note states that delivery is included, that note applies.

* Initial consultation included. For a one-time purchase, choose a one-, three-, or six-month supply.

Japan-made dutasteride 0.5mg
One-time purchase Monthly recurring 3-month recurring 6-month recurring 12-month recurring
5,980 JPY 5,480 JPY/month 4,780 JPY/month 3,980 JPY/month 3,733 JPY/month

Applicable delivery: 660 JPY standard delivery. If the table or a product-specific note states that delivery is included, that note applies.

* Initial consultation included

Minoxidil lotion 15%
One-time purchase* Monthly recurring 3-month recurring 6-month recurring
9,900 JPY 9,405 JPY/month 8,910 JPY/month 8,415 JPY/month

Applicable delivery: 660 JPY standard delivery. If the table or a product-specific note states that delivery is included, that note applies.

* Initial consultation included. For a one-time purchase, choose a one-, three-, or six-month supply.

ZO Skin Health

Cleansers
Product Size Price (tax included)
Hydrating Cleanser 200ml 6,820 JPY
Gentle Cleanser 200ml 6,820 JPY
Exfoliating Cleanser 200ml 6,820 JPY
Balancing Cleansing Emulsion 200ml 6,820 JPY
Exfoliating Polish 65g 9,900 JPY

Applicable delivery: 660 JPY standard delivery. If the table or a product-specific note states that delivery is included, that note applies.

Toner
Product Size Price (tax included)
Balancing Toner 180ml 7,700 JPY

Applicable delivery: 660 JPY standard delivery. If the table or a product-specific note states that delivery is included, that note applies.

Skin creams
Product Size Price (tax included)
PS Refiner 29g 9,900 JPY
C-Serum 50ml 16,280 JPY
Melamin 80ml 14,300 JPY
Melamix 80ml 14,300 JPY
Brightalive 50ml 22,000 JPY
AR Night Repair 60ml 25,300 JPY
W Texture Repair 50ml  24,640 JPY
Skin Brightening Serum 0.25 50ml 14,300 JPY
Skin Brightening Serum 0.5 50ml 16,060 JPY
Skin Brightening Serum 1.0 50ml 18,480 JPY
Daily Power Defense 50ml 24,200 JPY
Illuminating AOX Serum 50ml 24,200 JPY
RC Cream 50ml 18,480 JPY
RN Cream 50ml 18,480 JPY

Applicable delivery: 660 JPY standard delivery. If the table or a product-specific note states that delivery is included, that note applies.

Serums
Product Size Price (tax included)
G-Factor Serum 30ml 23,540 JPY
Firming Serum 47ml 35,860 JPY

Applicable delivery: 660 JPY standard delivery. If the table or a product-specific note states that delivery is included, that note applies.

Eye care
Product Size Price (tax included)
Hydrafirm 15g 20,460 JPY
G-Factor Eye Serum 15ml 20,460 JPY

Applicable delivery: 660 JPY standard delivery. If the table or a product-specific note states that delivery is included, that note applies.

Body care
Product Size Price (tax included)
Body Emulsion 240ml 15,840 JPY

Applicable delivery: 660 JPY standard delivery. If the table or a product-specific note states that delivery is included, that note applies.

Cleansers
Product Size Price (tax included)
Sunscreen + Primer SPF30 30ml 8,800 JPY
BS Sunscreen SPF50 118g 12,320 JPY
Powder Sunscreen SPF30 2.7g 8,800 JPY

Applicable delivery: 660 JPY standard delivery. If the table or a product-specific note states that delivery is included, that note applies.

AK series

Product Size Price (tax included)
Medicated AK Mild Lotion 250ml 3,520 JPY
Medicated AK Mild Milk Lotion 130ml 3,960 JPY
Medicated AK Mild Cream 50g 2,750 JPY

Applicable delivery: 660 JPY standard delivery. If the table or a product-specific note states that delivery is included, that note applies.

ITO series

Product Size Price (tax included)
AP Mousse Foam 2,750 JPY
AP Liquid Cleansing 2,750 JPY

Applicable delivery: 660 JPY standard delivery. If the table or a product-specific note states that delivery is included, that note applies.

Recurring purchases and returns

To cancel a recurring purchase or stop the next shipment, contact the clinic on LINE no later than seven days before the next payment date. After that deadline, the applicable shipment may not be stopped depending on the status of prescription and shipping preparation. Even when a stop is possible, an administrative fee may apply, limited to ordinary losses already incurred for prescription and shipping preparation and capped at 5% of the product price for that shipment.

Because of the nature of medicines, returns or exchanges after shipment cannot be accepted for reasons attributable to the patient. If the wrong item is delivered, an item is damaged, or another circumstance is attributable to the clinic, contact the clinic on LINE within seven days after delivery.

Items to confirm before applying

  • How to cancel or stop the next shipment: contact the clinic on LINE
  • Contact: the clinic’s LINE account
  • Minimum number of recurring purchases: none
  • Delivery: 2,000 JPY refrigerated delivery for Mounjaro / 660 JPY standard delivery for all other medicines currently listed

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